We're miles ahead of the competition

About Us

TrustFord is the world’s largest Ford dealer group, operating over 60 sites in the UK, including Northern Ireland and the Channel Islands.

TrustFord forms part of Ford Retail Group and is wholly owned by Ford Motor Company. It operates at ‘arms-length’ with its own board of directors and operating strategies. As well as managing its Ford franchise operation for new and commercial vehicles, the business runs as a multi franchise for used cars, used commercial vehicles, aftersales and parts. Ford Retail Group also owns and operates 14 Parts Plus sites nationally and is expanding its Quick Lane operation.

All of our UK-wide dealerships became TrustFord in June 2014. You might have visited them under a different brand name, such as Dagenham Motors or Polar Ford. Today – as TrustFord – we’ve still got the same great teams providing the same great service, all over the UK. After all, we’re the same company at heart.

There are 3,000 people working together as part of the TrustFord Family across the country. Customer service is central to our business and we are all working towards the same purpose: to drive the standard in customer care.

Our Culture

At TrustFord, we want to set the benchmark for our industry. Everything we do is about driving the standard in customer care. Which means honesty and integrity are key. As is a positive, can do attitude. We get things done, and make things happen.

We also respect and care for everyone at TrustFord, whether they’re a customer or a colleague. Perhaps most important of all, we believe in enjoying what we do. Our team is a family. We support each other every step of the way – and have a lot of fun, too.

Be rewarded

Every colleague receives an attractive salary package, including 33 days’ holiday, a pension and life insurance. We offer our TrustFord Family a variety of benefits, including dining and leisure discount card, gym membership discount, childcare vouchers, shopping vouchers and a cycle-to-work scheme.

As a TrustFord colleague, you would also be eligible for the Ford Privilege scheme, which offers you and your family tempting discounts on brand new Ford vehicles. This is combined with discounts on vehicle servicing, rental, MOT and parts at our TrustFord dealerships.

We’re always looking for ways to give back to our local communities, so each TrustFord colleague is also entitled to a paid day’s leave to spend volunteering for a good cause of their choice.

Our Investment

Part of our aim at TrustFord is to grow and retain the best people and this means that we invest in our TrustFord Family. From regular reviews, personal development plans and e-learning to internal and external courses, we will give you the training you need to grow with us. As well as being accredited with a range of prestigious bodies, including ACCA, AAT and QICM, we also fund our technical team through ATA membership.

The success of our career development strategy means that numerous colleagues within the TrustFord Family have been with us for many years, and we recognise this with Long Service Awards for every colleague who reaches a milestone year.

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