Our Purpose, Principles & Ambition

Our Purpose

Our Purpose is to Drive the Standard in Customer Care. At TrustFord we put customer care at the very heart of everything we do. From the way we make customers feel welcome when they arrive at our sites, to the way we follow up calls, it’s the little things that make our customers’ experience a great one. Every colleague at TrustFord is passionate about driving this purpose.

Our Principles

  • True – We act with honesty and integrity always.
  • Care - We care about each other – no matter what background or role we have.
  • Positive - We have the attitude to make it happen – so things get done.
  • Enjoy - We enjoy what we do.

Our Ambition

Together as the TrustFord Family we will be the envy of our competitors. We will invest and innovate and be recognised as the benchmark in our operations. We grow and retain the best people and share in our success together.

Purpose, Principles & Ambition