Fleet Aftersales Development Partner - Hybrid Working

Join a national team where collaboration, trust and support come first.

At TrustFord, you will work with talented colleagues across our nationwide network. We combine the scale, expertise and career opportunities of a national business with the close working relationships and openness of our local teams. Wherever you are based, you will be supported, kept informed and encouraged to make a meaningful contribution.

We are looking for a Fleet Development Partner  to develop and grow relationships with corporate fleet customers across the UK. You will identify and anticipate customer needs, build long-term partnerships and take ownership of resolving issues, delivering an exceptional experience through the TrustFord 360 offering. Working closely with the Fleet Operational Team and colleagues across TrustFord, you will help ensure the effective delivery of sales and service activities. You will also use your strong product and Ford Pro services knowledge to provide relevant, confident and professional support to customers. This is a national role and will require regular travel to customer and TrustFord locations.

• Can you build trusted relationships with customers and colleagues across a national network?
• Are you self-motivated, organised and confident managing your own diary, travel and deadlines?
• Can you communicate effectively with stakeholders at all levels and take ownership of customer issues?
• Are you confident using Microsoft products and customer relationship management systems?
• Do you have the flexibility to travel across the UK as and when required?

With generous rewards and a structured approach to training and development, we offer real job security and excellent opportunities to progress. If you are commercially driven, customer focused and ready to make an impact nationally, please apply online.

This is a hybrid role, combining home working with regular travel to customer and TrustFord locations across the UK. During your first three months, you will follow a structured induction and probation programme that may require more frequent attendance at an agreed TrustFord location. From month four, you will move to the role’s standard hybrid arrangement.

In addition to a competitive salary, the successful candidate will receive:

• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Ford Privilege vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website

When completing your application, please provide specific examples of the experience, skills and previous responsibilities that are relevant to this national role. We use blind recruitment, so Recruiting Managers will not see your personal details or CV until you have been selected for interview. Please use the application form to provide the same level of detail you would include on your CV.

During your first two days with the business, you will attend our residential induction academy at a hotel in the Northampton countryside. You will learn about TrustFord and meet colleagues before beginning your new role.

Our Purpose, Principles and Ambition (PPA) are at the heart of TrustFord. Our colleague Network Groups help us create an inclusive workplace where everyone is respected and supported. We welcome applications from all backgrounds and work with our Race, LGBTQ+, Disability and Gender Networks to help build teams that reflect the communities we serve.

If you require any reasonable adjustments, please let us know during the application process or contact the Recruitment Team.

Happy to Talk Flexible Working – Requests for flexible working can be considered at any stage of your application or employment. While not every arrangement will be suitable for every role, we will be as supportive as possible. Please contact our Recruitment Team to discuss your requirements.

TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.

All offers of employment are subject to a background check.

We advertise vacancies directly to candidates, not agency suppliers. If agency support is required, we will contact organisations on our Preferred Supplier List. Speculative CVs will not be accepted as an introduction.